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All booked activities and tours include a nonrefundable 7% processing fee. Customers will receive a 100% refund less processing fee with 7 days’ notice prior to schedule tour. Customers will also receive a 100% refund less processing fee in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone 242-602-5180 or email [email protected] to cancel or inquire about a cancellation policy. No-shows will be charged the full price